Customer Care Support

Welcome to our Customer Care information page.

Our aim is to resolve your query as quickly as possible. Answers to a wide variety of queries ranging from order and delivery, to returns and warranty enquiries can be found by visiting our Frequently Asked Questions section, also by completing the following Contact Us form below.

Ways to contact us?

We know that you will be pleased with your purchases from Kids Wearhouse. However, there may be occasions when you will need to contact us for various reasons. By fully completing the following form, we will upon review reply to you, advising you on what to do next.

Complete the form below and click send

required field.

Human Verification

We've added a filter to ensure only humans fill out this form. Please answer the question below.

Which of these is a body part: mouse, chest, library or fruit?

What happens next?

Upon clicking the Send button, you will recive confirmation that the request was sent sucessfully. Your message will be placed in our queue, as soon as your request is reviewed by our customer services team, they will respond by sending an email to your desingnated account email address (in 2. above), and provide detailed instructions on what to do next.

What if I don't here from you?

If after two days you don't recive an email, please send again. This is the prefered method to contact our CustomerCare Service team who will investigate on yor behalf and keep you informed at all times. We aim to resolve your enquiry quickly.